Refund policy

At Evolve Clothings, we strive to provide you with high-quality products and excellent service. If you're not completely satisfied with your purchase, please follow the steps below to return it:

Return Period: Products can be returned within 14 days of receipt.

Returns Policy: Products must be in the same condition as you received them, unused and in the original packaging.

Returns process: Contact us at support@evolveclothings.store to initiate the return. We will provide you with the return address.

Return Shipping Costs: Customer is responsible for return shipping costs unless products are defective or incorrect.

What should I do if I receive a defective product?

Don't worry, if you receive a defective product, we will replace it for free, but you must notify us and return the product within 14 days.

Swap

We currently do not offer exchanges. If you need a different size or a different item, you can place a new order and return the original item for a refund.

Refunds: Once your return is received and inspected, we'll notify you by email whether your refund has been approved or rejected. Approved refunds will be processed within 7 days and automatically applied to your credit card or original payment method.

We’re Here to Help!
Have questions or need assistance? Feel free to reach out—we’re happy to help.

Contact Us:

Business Hours:

  • Monday–Friday: 10:30 AM – 5:00 PM
  • Saturday: 10:00 AM – 5:00 PM
  • Sunday: 11:00 AM – 4:00 PM

We aim to respond to all inquiries within 24 business hours.